955bd Privacy Policy
Your personal information is completely secure with us. This policy describes in detail how we collect, use, and protect your information.
This privacy policy applies to all users of the 955bd platform. By using our services, you are considered to have accepted the terms of this policy. Please read the entire policy carefully.
955bd is a reliable and secure online betting and casino platform for players in Bangladesh. We place the highest priority on protecting our users' privacy. This privacy policy explains what personal information we collect, why we collect it, how we use it, and how we keep it secure. Creating an account or using our services means you consent to this policy.
1 Information We Collect
955bd collects various types of information to provide you with the best possible service. The details are listed below:
Personal Identity Information
Information you provide at the time of registration includes:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial Transaction Information
Information collected during deposits and withdrawals:
- Payment method details (bKash, Nagad, Rocket, Upay)
- Mobile banking number
- Transaction history and amounts
- Deposit and withdrawal dates and times
Technical Information
Information automatically collected while using the platform:
- IP address and device identifier
- Browser type and version
- Operating system
- Cookies and session data
- Login time and location information
Gaming Activity Information
Information stored to improve your gaming experience:
- Play history and preferences
- Bet amounts and results
- Bonus and promotion usage details
- Account balance changes
2 Purpose of Using Information
955bd uses your collected information only for the following legitimate purposes:
Account Management and Verification
We use personal information to verify your identity and keep your account secure. This is essential for age verification in particular — the 955bd platform is only for individuals aged 21 or older. As part of the KYC process, we may verify information from your national identity card or passport.
Financial Transaction Processing
Financial information is used to correctly complete your deposit and withdrawal requests. This information is essential for processing transactions through bKash, Nagad, Rocket, and Upay, and for preventing fraud.
Customer Service
Our 24/7 Bengali live chat support team may verify your account information to resolve your issues. This information is used to provide accurate and prompt assistance.
Fraud Prevention and Security
We analyse collected information to prevent unauthorised account access, money laundering, and other illegal activities. This keeps our platform safe for everyone.
Service Improvement
By analysing user preferences and behaviour, we continuously improve our platform and gaming experience. This information also helps us deliver relevant promotions and offers to you.
3 Information Security Methods
955bd has adopted the highest standard of technical and administrative measures to keep your personal information secure:
SSL Encryption
All our data transmission is protected by SSL/TLS encryption technology. Your information is never sent over an insecure channel.
Firewall Protection
Our servers are protected by industry-grade firewalls and intrusion detection systems. Unauthorised access is completely prevented.
Password Hashing
Your password is never stored directly. It is stored in encrypted form using an advanced hashing algorithm.
Important: To keep your account secure, never share your password with anyone. No representative of 955bd will ever ask you for your password.
4 Cookies Policy
The 955bd website uses cookies to improve your browsing experience. Details about the different types of cookies are provided below:
Essential Cookies
These cookies are essential for the basic functioning of our platform. They are used to maintain login sessions, perform security checks, and remember user preferences. Disabling these cookies will prevent you from using many features of the platform.
Analytical Cookies
These cookies are used to understand how users interact with our website. We collect information such as which pages are visited most and how long users stay, and use it to improve our service. This information is completely anonymous.
Preference Cookies
These cookies are used to store your language preference, display settings, and other personalised settings. They are necessary so you get the same settings every time you log in.
5 Information Sharing with Third Parties
955bd never sells your personal information. However, limited information may be shared with third parties in certain specific circumstances:
We never sell or rent your personal information to any third party. Except in the circumstances described below, your information remains completely confidential.
Payment Processors
Necessary information is shared with the relevant payment service providers to complete transactions through bKash, Nagad, Rocket, and Upay. These organisations are governed by their own privacy policies and are regulated by Bangladesh Bank.
Legal Authorities
We are required to provide necessary information in response to valid legal directives, court orders, or requests from government authorities. Information may also be provided in anti-money laundering investigations or fraud investigations.
Technology Service Providers
Technology service providers engaged to operate our platform (such as hosting and cybersecurity providers) may have limited access to data. However, they work under strict confidentiality agreements and are not permitted to use this information for their own purposes.
6 Information Retention Period
We retain your information only for as long as necessary:
Active Account Information
We will retain your information for as long as your account remains active. This information is necessary for your use of services, transaction history, and gaming activity.
After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a specified period for legal and regulatory purposes. Financial transaction records generally need to be kept for an extended period.
Data Deletion Requests
You may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing dispute resolution. Please contact our support team for such requests.
7 Your Rights
As a user of 955bd, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. Upon request through the support team, we will provide you with a copy of that information.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. Keeping information accurate and up to date is in the interest of both you and us.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, it may not always be possible to delete all information.
Objection to Processing
You may object to the processing of your information for specific reasons. If you object to your information being used for marketing purposes, we will respect that.
8 Protection of Minors
Important Warning: The 955bd platform is only for individuals aged 21 or older. We do not intentionally collect any information from minors.
Our Policy on Minor Users
If 955bd discovers that any user is under 21 years of age, that account will be immediately closed and all associated information will be deleted. If parents or guardians believe their child is using our platform, they should contact our support team. We are committed to ensuring responsible gaming.
9 Changes to the Policy
Updates and Changes
955bd reserves the right to update or change this privacy policy at any time. If any significant changes are made, we will notify you by email or through a notice on the platform. The date of each change will be noted at the top of this page as "Last Updated".
Consent After Changes
If you continue to use our platform after a policy change, you will be considered to have consented to the new policy. If you do not agree to the changes, you may request that your account be closed.
10 Contact Us
If you have any questions, complaints, or information requests regarding this privacy policy, please contact us:
Helpful Links
See the pages below for other policies and information related to privacy: